| We value our customers and wish to express our appreciation for your business. Our rental policies and practices enhance our ability to offer quality accommodations and hospitality services.
Disclaimer: The following information outlines the rental policies and practices of Mara Lee Vacation Rentals. Please read these policies and practices in order that you are fully aware of the policies and practices when booking a reservation and renting a property from Mara Lee Vacation Rentals. By making a reservation, you are stating that you have fully read, understand and agree to the rental polices and practices as outlined by Mara Lee Vacation Rentals Policies.
Please note: When making a reservation, the rental agreement is contracted between the reserving person and Mara Lee Vacation Rentals. The agreement is not transferable to another person, party, friend or family member. The person making the reservation is the responsible party and acknowledges all polices and procedures of Mara Lee Vacation Rentals and the resort's rules and regulations governing the use of vacation property, resort property and its amenities. The reserving person will be responsible for ensuring that himself/herself, and all guests, whether they are registered in the rental property or not, adhere to the rules and regulations affecting the property, building and resort community. Not adhering to the policies and regulations can cause loss of rental monies, deposits, additional charges and eviction. The reserving/responsible person must check-in, stay in the property for the length of the rental period, and check out with the on site resident manager.
Family Oriented Vacation Accommodations
Mara Lee Vacation Rentals provides family oriented vacation accommodations and will not rent to vacationing students or young adults under the age of 25. The responsible person must present a valid driver's license at check-in. Please note: Parents must be staying at the rental property at all times with children, teenagers and young adults under the age of 25. During spring break season, we require one parent for every two persons under the age of 25. Our rental properties are monitored for violation of this policy and other policies. Reservations made under false pretenses are null and void and all rental payments and reservation/security deposit will be forfeited and eviction will occur. No Exceptions.
Hospitality Code: No smoking, No pets, No damage and No theft. Strict adherence to occupancy limits.
Smoking is NOT permitted in the condo or on the balcony. No exceptions.
Smoking is NOT permitted in the vacation home or around the home's premises, including the front porch, patio, deck, yard or garage. No exceptions.
Pets are NOT allowed. No exceptions.
No Smoking and No Pets Policy assures guests who are allergic to smoke and/or pets that Mara Lee Vacation Rentals accommodations are comfortable for all vacationing guests.
Mara Lee Vacation Rentals manages privately owned properties and enforces a strict NO SMOKING and NO PETS policy.
Reservations made under false pretenses or violation of policies will be subject to forfeiture of deposit, rental fees and eviction.
Occupancy Limits
Florida State Licensing Regulations require occupancy limits based upon square footage of the condo or home and sleeping accommodations. Therefore, the number of guests must not exceed the maximum guests allowed (including all children and babies) as indicated on the Mara Lee Vacation Rentals web sites and on your rental confirmation for the vacation property. Vacation properties with Mara Lee Vacation Rentals will accommodate 6-10 guests depending on the property. If the occupancy limit is exceeded, then guests will be evicted and rental payment and reservation/security deposit is forfeited. No Exceptions.
Reservation/Security Deposit
A reservation/security deposit of $200-$250 (depending on unit) for condos, $350 for homes, or $500 for luxury vacation rentals is due upon booking a reservation. This deposit will be fully refunded by check within 14 days of departure providing there is no smoking, no pets, no damage, no theft, adherence to occupancy limits and all policies and conditions are followed.
Rental Payment Policy
In addition to the rental rate, a $50 non-refundable processing fee and exit cleaning fee are added to the rental invoice. The cleaning fee varies based on the type of property. An additional $75-$85 condo cleaning fee, an $85 home cleaning fee or a $115-$135 luxury home cleaning fee will be added to the invoice. Florida tax is 11 % and it is added to the rental rate and fees. Full rental payment is due 30 days prior to arrival and may be paid by a personal check or bank cashier's check. There will be a $25 charge on each return check for insufficient funds. We do not accept credit cards.
Reservations made on short notice (less than 30 day prior to arrival) require payment by a bank cashier's check for deposit and rental payment. No personal checks will be accepted for short notice bookings. Credit cards are not accepted.
Spring break and summer season require weekly rentals. Four night minimum stay required off season.
The rate information provided, though deemed accurate, is not guaranteed. It is subject to errors, omissions, change of price or withdrawal without notice. We reserve the right to correct rates, fees and taxes that may have been misquoted due to human or computer error.
Cancellation Policy
Please contact Mara Lee Vacation Rentals as soon as possible in the event you must cancel or change properties or dates.
A $100 cancellation fee, the $50 non-refundable processing fee and the 11% FL tax will be required on all canceled reservations. The reservation/security deposit (minus the cancellation fee, processing fee, and FL tax) is refunded when proper notice has been given via phone or in writing and it has been acknowledged by Mara Lee Vacation Rentals. Daily and weekly reservations must be canceled at least 30 days prior to arrival and monthly reservations must be canceled 90 days prior to arrival or the full amount of the reservation/security deposit is forfeited. Please note: If the reservation is not canceled within these time limits, then you will incur not only the cancellation fee, non-refundable processing fee and FL tax, but, will also forfeit the reservation/security deposit.
No refund of rent for early departure.
Property Assignment
At the time of reservation and confirmation, a vacation property will be assigned to you. However, Mara Lee Vacation Rentals reserves the right to change property assignments due to maintenance repairs or other issues that may occur.
Check-in/Check-out
Check-in time is 4:00 p.m.- 6:00 p.m. On-site resident managers are happy to welcome you and show you to your vacation accommodations. Your satisfaction is important to us. Guests, who are planning to arrive after 6:00 PM CT, are asked to contact Mara Lee Sieve to set up a specific arrival appointment which has been established PRIOR to the arrival date. Failure to make special arrangements for late check-in with Mara Lee Sieve may result in unnecessary delay or next day check-in.
Guest's Property Inspection Check List: Mara Lee Vacation Rentals makes every effort to see that your rental property is in excellent condition when you stay with us. At check-in, you will receive a Property Inspection Check List. We ask that you promptly review your accommodations and please note any appliance maintenance problems, damage or unsatisfactory conditions. Please return it to management within 24 hours of occupancy. If you do not return the completed form, we will conclude that the rental property is in good order. After your stay, the property will be inspected by management. Should there be any damage, loss, repair work or extra cleaning required, then, you will be responsible for these conditions and costs.
Guest's Responsibilities: During the rental period, guests are responsible for the rental property, its contents, their personal belongings and themselves. Guests must close and lock doors, garage doors and windows when going out of the rental property.
Check-out time is 10:00 am. Check-out time is no later than 10:00 am. Guests, who are late departing, will incur 1/2 current day rental, FL tax, and additional charges for an extra crew member for housekeeping. These charges will be deducted from the security deposit. An additional housekeeping crew member will be required in order to prepare the accommodations in a timely manner. Keys, garage door openers, and gate fobs must be returned at check-out to the on-site managers. If your key is lost, then re-keying charges will occur. The property will be re-keyed by a professional service company. Please note: Re-keying the locks to the vacation property is expensive. The guest will be responsible for the re-keying and replacement costs. No exceptions. If the garage door opener or gate fob is not returned to Mara Lee Vacation Rentals upon departure, the guest will incur replacement costs. Charges will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Air Conditioning and Heating
Please do not leave the doors or windows open while the A/C or Heater are operating. These are privately owned properties and the owners cannot withstand unreasonable utilities bills. Please be respectful and keep the air conditioning and heat at a reasonable temperature setting. Please keep the doors and windows closed when using the A/C and Heat.
Parking Regulations
RV's, boats, watercraft, or trailers are NOT allowed. Please park your cars in the garage or in the driveway at the vacation homes. If you are staying in a condo, please park your car in the parking lot. The homeowner’s association fine is $100 for parked cars on the street. The penalty fine will be deducted from the security deposit for violation of the community parking code. In addition, cars are liable to be towed. The homeowner’s association strictly enforces the parking regulations.
No Subletting
The rental agreement has been made between the reserving/responsible person and Mara Lee Vacation Rentals. The agreement is not transferable to another person/party/friends or family. The person making the reservation is the responsible party and acknowledges all policies and procedures of MLVR and Resort Property rules and regulations governing the use of vacation property, resort property and it amenities. The reserving/responsible person must check-in, stay in the property for the length of the rental period, and check-out with on site resident managers.
Swimming Pool and Beach
During your stay, please familiarize yourself with rules, policies and practices concerning the beach, swimming pools and recreational facilities and resort amenities. Please note: No tents, no canopies and no pets are allowed on the beach.
Safety
It is the guest's responsibility to learn about safety precautions, warning signs of water conditions, and safety procedures concerning swimming in the ocean, pool, and hot tub Jacuzzi. Children are not allowed in the hot tub Jacuzzi due to safety reasons.
Good Housekeeping
It is prohibited to rearrange the furniture.
The vacation property will be cleaned to quality standards prior to your arrival and after your departure. Maid service is not provided during your stay. You are responsible for cleaning during your stay and for leaving the property in good condition at check-out. For example: wash the dishes, clean up spilled milk, juice, candy wrappers etc. Clean up a sticky floor. Put the iron and ironing board back in its proper place. Take all the trash to the dumpster. If the property is left damaged, unusually dirty and messy, you will forfeit your security deposit and will be charged additional fees to offset the expense of cleaning and/or repairs.
Refrigerator: Please do not overload the refrigerator with drink cans and bottles. Please do not reset the refrigerator setting to a low setting for a "quick cool" for drinks. This can cause problems with the refrigerator and restricts the refrigerator from cooling properly. If a service repairman is required, then the charges will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Washer/Dryer: Please thoroughly shake out the sand from beach towels and swimsuits before washing/drying them in the washing machine. Sand causes problems in washer/dryers and a repairman may be required. If a repairman is required, then the charges will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Please do not take the property's bath towels or linens to the beach. Please bring your own beach towels. If beach towels or other colorful items are wash/dried with the property's towels/linens, then replacement charges of the affected towels/linens will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Linens/Towels/Supplies. The property provides basic towels/linens and starter supply of trash liners, bathroom paper and soap. However, guests will need to provide their own laundry detergent, additional paper products and household supply items for their stay.
Trash Disposal. Please place trash in trash bags and dispose of trash at the dumpster at the resort during your stay. Maravilla Resort homes and Beach Retreat Cottages are offered EARLY MORNING trash pick up on Monday and Thursday. Otherwise, please dispose of your trash at the dumpster during your stay. Prior to check-out, all guests are required to dispose of all food trash and garbage at the dumpster located in the resort.
The rental property must be left in good condition. All soiled dishes must be washed in the dishwasher or by hand prior to departure. Mara Lee Vacation Rentals reserves the right to retain partial or full security deposit for late departure, carpet cleaning or additional housekeeping services due to guest's lack of care or respect for privately owned properties. Additional charges may apply to offset deep cleaning, damage and/or theft. Please treat the property with care and the neighbors with courtesy.
The vacation properties may have a locked closet(s) that is reserved for storage for the owner's personal items. The locked closet is NOT included in the rental.
Routine or Repair Maintenance: The management team and with the owners of the property are diligent about the maintenance of the rental property. However, in case a problem develops with the property's appliances, plumbing or heating/air conditioning, please contact on the site management immediately. Management will respond quickly and supervise the repair/maintenance. No refund or rate adjustment shall be made for failures such as the supply of electricity, water, air conditioning, telephone, television or cable service, appliances, etc.
Resort Amenities and Property Management: Maravilla Resort and Beach Retreat have common areas such as private beach, pools, tennis courts, hot tub, club house, parking lot and grounds. Mara Lee Vacation Rentals manages only privately owned condos and homes noted on its web sites. Mara Lee Vacation Rentals has no control over the outside environment of the resort property complex. Maintenance and repairs concerning the pools, condition of the beach and/or ocean or anything related to the outside common areas of the resort complex are not the responsibility of Mara Lee Vacation Rentals. The resort's property management association is responsible for the maintenance, repairs, safety and security of the outside environment of the resorts. Mara Lee Vacation Rentals does not refund any rent due to the resort's failure for any reason to provide its amenities, safety or security of the resort.
Severe Weather
We do not refund rents due to shortened stays because of weather. Hurricane Policy: We will refund unused days in the event of a MANDATORY evacuation in our area. No refunds will be given unless a mandatory evacuation order is issued by local authorities. The day the mandatory evacuation is issued, Mara Lee Vacation Rentals will refund to currently registered guests any unused portion of the rent from the time they check-out of the property. Guests scheduled to arrive during a mandatory evacuation may shorten their stay to come in after the evacuation is lifted and they will be refunded any unused portion of the rent. If you choose to cancel your reservation immediately after the mandatory evacuation hurricane warning has been lifted and the area is not accessible you will be refunded the rental payment minus the $100 cancellation, $50 processing fee and the 11 % FL tax. However, if no mandatory evacuation hurricane warning is issued specific to the Destin area, and you choose to cancel your reservation, you will incur the $100 cancellation fee, $50 non-refundable processing fee plus applicable FL tax and loss of the reservation/security deposit.
Waiver
Property owners, operation managers, and Mara Lee Vacation Rentals, and owners of Mara Lee Vacation Rentals, will not be held responsible for acts of theft, vandalism, or other loss or damages to guests/renters personal property or items left at the vacation property. Please double check for all your belongings before you leave the rental property. Mara Lee Vacation Rentals is not responsible for items that may have been left behind at the rental property.
Guests/Renters acknowledge that Mara Lee Vacation Rentals, and owners of Mara Lee Vacation Rentals, property owners, management, and contract workers cannot be held responsible regardless of fault, for any accident, loss, damage, injury or death suffered by the renter and/or guests, members of their party or any other guests which the renter/guest or their party have allowed access to the property or resort complex, regardless of said loss, is a result directly or indirectly from acts of god, danger incident to the sea, any body of water, fire, breakdown of machinery, electrical problems, appliance, resort amenity, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any property, property management, resort complex, power outages, road conditions and airlines.
Guests/Renters will release and hold harmless any and all parties involved with the rental, management, operations and reservations of the property and to release and hold harmless its owners and/or representatives for any loss or damage to personal property and/or for any injury and /or death. The guest/renter further agrees to hold harmless Mara Lee Vacation Rentals, Mara Lee Properties LLC, Mara Lee Inc for any accident, injury or death that occurs on Mara Lee Vacation Rentals premises, Mara Lee Properties LLC premises, or associations with Mara Lee Inc or any property that is rented through Mara Lee Vacation Rentals.
Guests acknowledge that Mara Lee Vacation Rentals serves as the agent of the property owner. All monies are placed in an interest-bearing account with interest payable to Mara Lee Vacation Rentals.
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